Thursday, 31 May 2018

There's a problem with Receiving Blog Comments on Blogger

Dear  Friends and Readers,

I have realised over the last couple of weeks that your comments are not being sent to my email inbox as they were previously. I was feeling a little bit disheartened about not receiving any comments from you and my apologies to anyone who has commented on my blog posts, as I haven't seen them to reply to as I always like to.

I even asked my friend Julie on Tropigal to send me a comment this morning, as a test, and as confirmation that there is a problem, I didn't receive it to my email as I should. Thanks Julie. :)

I have since been doing some reading on this and apparently many bloggers on Blogger are experiencing this problem. Some people are suggesting work arounds, and google promises a solution but it's been taking a while.

One work around is: "After you write a post and publish it, click like you want to write a comment - or you could even leave a simple TEST comment, then CLICK the NOTIFY ME of follow up comments box. You should then start getting all the comments sent to your email box. That might be ok for future posts but not previous ones where the comments have stopped or been sent."

I also went into the  Settings - Posts, Comments and Sharing, to check the Embedded box was ticked, and changed it to receive comments from User with Google Accounts. Google notified me that "Blogger no longer supports Open ID. Open ID comments & settings may have changed" so I changed the setting from Receive comments from Anyone - incl. Anon. users to User with Google Accounts.  I hope that was the right thing to do. Time will tell I suppose.

However since all of that, I have found some new comments in the Comments Awaiting Moderation section which normally I don't need to check because they are sent automatically to my Email account for moderation.

I'm sorry this story is so long winded, but could you please let me know if you are also experiencing this problem or have found another solution. Gosh I feel like I am problem solving back in the work force:)

Also sorry to the wonderful bloggers I normally follow and comment on. We have been back from holidays for nearly a month I think, and I can't believe that I am still catching up on some things including the routine of reading some of your blogs. I will get there.

Thanks for your patience with this and I hope to receive a comment from you soon. If for whatever reason you find that you can't comment, I have setup an email contact box on the right hand side of my blog which you can also contact me from. For now after I publish this, I am going to click the NOTIFY ME box and also check the Comments Moderation section from here on in. Hope that works.

Bye for now

Pauline xx

14 comments:

  1. I think this has become a problem as a result of the new privacy laws in Europe, and also because Google is not supporting Blogger as well as it once did, unfortunately. :(

    You don't have to leave a comment to be able to tick notify me, just FYI. So if you want, you can go back through your old blog posts and tick the box, and you will receive any future comments on those posts via email. :)

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    1. Thanks so much for your comment, it really helps. I will continue to tick the FYI box however I don't think that worked for everyone last night so I will keep checking the Comments Moderation box. Pauline.

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  2. Pauline I left a problem on your last post but can't see it there. I don't think I have a problem on mine as I got your comment. I hate having to change any settings as I am not very nerdy.

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    1. I'm happy for you that your blog comments haven't been affected Chel. I'll check the Comments Moderation box now on a daily basis.

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  3. Pauline, I have the same problem. I don't receive email notifications about new comments.
    But you can still see comments if you go from your home page to Design ( this is on top right on the home page), then Comments on the left. Under 'comments' you can see the ones already published and the ones needs moderating.

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    1. Thanks Nil. Yes I will just need to check the Comments Moderation link on a daily basis now. Nothing stays the same does it? It was just so convenient when the comments arrived nicely in our email accounts. Pauline

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  4. Pauline I use a Blogger app and have had this problem for well over 2 years...but it is only with a small number of readers. I haven't done a blog post for 3 weeks, so maybe I need to do one pronto to see if ALL comments are now not being emailed through.

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    1. Thanks Maria. I will check your blog and make a comment when I see a post come through. Not all bloggers are affected by this so it's an interesting scenario. Pauline.

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    2. Pauline, sure enough, the comments on the blog post I wrote yesterday didn't come through via email. And to add insult to injury, the app ( that I updated the day before) wouldn't let me upload photos so I had to email the photos to myself, save them to the PC then edit them in on the PC! Lol. I started blogging on the iPad as it was easier to put photos in a post...sigh....

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  5. Yes it's because of the new GDPR laws in the EU. I've had endless problems too. Still waiting for blogger/google to fix it. Here's hoping. Cheers Sherry P.s. You have disallowed any other way to comment except via google so you may miss out on other comments.

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    1. Thanks Sherry for the comment. I have changed it back to all comments, hopefully. I was a bit confused because of Googles comments about not allowing Open ID. A bit more information from them would be helpful.

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  6. P.S. I believe it's mainly blogger that is the problem. Wordpress is fine. Yes I check my comments pending every day cos they sit there even if no email:)

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